Policies
Reservations/Check-In
Check-in is 3 PM and check-out is 11 AM. Early check-in is available—please call to see if it is available on the day of your reservation. Note: We require a credit card to hold your reservation.
The front desk is open until 7 PM Monday - Saturday. We keep a lock box for any late arrivals. Please let us know in advance if you will be late checking in and your keys will be placed in the lock box next to your suite. If you arrive unexpectedly, please call the After Hours Emergency number: 706-455-9744.
Maid Service/Pets
If you are planning a longer stay with us, please note that you can schedule maid service for a $20 additional daily fee.
There is an additional $25 pet charge. We have one pet-friendly unit available.
Spa Services
We want you to enjoy our spa robes and visit the spa for a steam or sauna during your stay (during spa hours). We ask that you return the spa robes to your room when you leave. We will charge your credit card $100 for any robes taken from the suites.
Internet Access
All suites offer free internet access. If you are having trouble connecting under your suite #, we ask that you click on another suite number to connect.
Cancellation Policy
For any group reservations, the cancellation must be made one-week prior. Any cancellations less than one-week in advance will be charged 50% of the total cost of lodging and spa services.
For standard reservations, the cancellation must be made 48 hours prior. Any cancellations made less than 48 hours in advance will be charged the cost of one nights lodging and 50% of the cost of any spa services reserved.